Privacy Policy | FleetScale Marketing

FleetScale Marketing (“FleetScale Marketing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting a form, scheduling a consultation, purchasing a service, or communicating with us.

Important Notice Regarding SMS Data

FleetScale Marketing does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their marketing or promotional purposes.

Mobile information may be provided to service providers solely as necessary to support our communications and deliver services, such as telecommunications and messaging providers. SMS opt-in data and consent will not be shared with third parties for their own marketing purposes.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Personal Information

Name
Email address
Phone number
Business name and business information
Mailing or physical address, when applicable
Information submitted through contact, assessment, consultation, application, or onboarding forms
Payment and transaction-related information when purchasing our services
Communication preferences and consent records

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser and device information
Pages visited and website interactions
Referral sources
Cookies and similar technologies
Website analytics and performance information

Communication Information

We may maintain records relating to:

Customer and prospect inquiries
Consultation and appointment information
Support requests
Service-related communications
Email and SMS communication preferences
Opt-in and opt-out records

2. How We Use Your Information

FleetScale Marketing may use information collected from you to:

Respond to inquiries and requests
Schedule and manage consultations or appointments
Provide marketing, CRM, automation, advertising, consulting, and related services
Process purchases and payments
Provide customer support
Send service-related communications
Send appointment confirmations and reminders
Follow up regarding services you have requested or expressed interest in
Send marketing or promotional communications when you have provided the appropriate consent
Improve our website, services, and customer experience
Analyze website and marketing performance
Maintain security and prevent fraud or misuse
Maintain records of communication preferences and consent
Comply with applicable legal and regulatory requirements

3. SMS/Text Messaging

FleetScale Marketing may offer SMS/text messaging for customer support, inquiries, appointment communications, service updates, follow-ups, and, where separately consented to, marketing communications.

SMS Consent

You will receive SMS messages from FleetScale Marketing only when you have provided the applicable consent, such as by submitting your telephone number through one of our forms and selecting the relevant SMS consent option.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Types of Messages

Depending on the consent you provide, messages may include:

Responses to inquiries
Customer support communications
Appointment confirmations and reminders
Consultation follow-ups
Service-related notifications and updates
Requested information
Marketing or promotional messages where appropriate consent has been provided

Message Frequency

Message frequency varies depending on your interactions with FleetScale Marketing and the services or communications you request.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opting Out

You may opt out of SMS communications at any time by replying STOP to a message.

After opting out, you may receive a confirmation message acknowledging your request. You will no longer receive messages covered by that opt-out unless you subsequently provide consent again.

Help

Reply HELP for assistance or contact FleetScale Marketing using the contact information provided below.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

SMS Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers that support the delivery and operation of our messaging services. All other categories of information sharing described in this Privacy Policy exclude SMS opt-in data and consent; SMS opt-in information will not be shared with third parties for their own marketing or promotional purposes.

4. How We Share Information

FleetScale Marketing does not sell or rent your personal information.

We may disclose information to service providers that help us operate our business, including providers supporting:

Website hosting and management
CRM and customer communications
Email and SMS delivery
Appointment scheduling
Payment processing
Analytics and reporting
Advertising and marketing technology
Business automation
Customer support

These providers may process information only as necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

We may also disclose information when reasonably necessary to:

Comply with applicable laws or legal processes
Respond to lawful requests from government authorities
Protect our rights, customers, property, or security
Investigate suspected fraud or misuse
Facilitate a merger, acquisition, restructuring, or transfer of business assets

SMS opt-in data and consent are excluded from sharing with third parties or affiliates for their own marketing or promotional purposes.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission, electronic storage system, or security measure can guarantee absolute security.

6. Cookies and Tracking Technologies

FleetScale Marketing may use cookies, pixels, analytics tools, and similar technologies to:

Understand how visitors use our website
Remember user preferences
Improve website functionality
Analyze traffic and performance
Measure marketing and advertising effectiveness
Improve our services and user experience

You can control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Your Choices

Depending on applicable law, you may have rights or choices regarding your personal information.

You may:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Unsubscribe from marketing emails using the unsubscribe link provided in those emails
Opt out of SMS messages by replying STOP
Withdraw consent for future communications where processing is based on consent

To submit a privacy-related request, contact us using the information below.

8. Third-Party Websites

Our website may contain links to websites operated by third parties. FleetScale Marketing is not responsible for the content, security, or privacy practices of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

FleetScale Marketing may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.

The updated version will be posted on our website with a revised effective date.

10. Contact FleetScale Marketing

If you have questions about this Privacy Policy or our privacy practices, please contact:

FleetScale Marketing

Email: grow@fleetscalemarketing.com

Phone: +1 (901) 606-1978

Website: www.fleetscalemarketing.com